Tenant Frequently Asked Questions

  • Q: Can you hold a place before I apply?

    A: We require a non refundable reservation fee which will be applied to your security deposit if your application is approved to hold a property off the market.
  • Q: Do I pay first month’s rent and last month’s rent with my security deposit?

    A: No, we require a minimum security deposit equal to one month’s rent. There are situations in which an additional deposit may be required.
  • Q: How old do you have to be to apply?

    A: 18 years old.
  • Q: Is the deposit refundable?

    A: Yes, the security deposit is refundable upon a move out inspection and all rents and fees are paid in full.
  • Q: Who needs a cosigner?

    A: Typically, we do not accept co-signers. We evaluate each applicant(s) application and review it with our owners before making a decision on a co-signer.
  • Q: You have a property I want to rent. How do I apply?

    A: You may apply online or we can email you an application.
  • Q: How do I pay rent?

    A: We accept rent payments in our office or online.
  • Q: I want to get a pet. What do I do?

    A: All pets must be approved through our office due to breed restrictions, pet weight limits. Pet fees are applicable. Some of our properties do not accept pets. Please call our office for details.
  • Q: I want to move out, but my roommate wants to stay. What do I do?

    A: All roommates must agree to change the lease and the remaining roommates must be able to qualify with their income.
  • Q: My lease expiration is coming and I want to move out. What do I do?

    A: We require a 30 day written notice to vacate at the end of the lease term. Rent is owed during the 30 day notice period.
  • Q: Who is responsible for paying for repairs & maintenance requests?

    A: The owner is responsible for maintenance and/or repairs unless the issue is caused by tenant neglect or damage.